REFUND & CANCELLATION POLICY
Last Updated: 10-11-2025
At Aarthika, we strive to provide accurate, timely, and professional business and compliance services. This Refund & Cancellation Policy outlines the conditions under which Users (“you,” “your”) may request refunds or cancel services.
By using our website www.aarthika.in (“Site”) or purchasing our services, you agree to the terms stated below.
1. GENERAL POLICY
Our services involve documentation, consultancy, legal compliance, government filings, and advisory support—most of which require extensive manual processing and professional time.
Therefore, all service fees paid to Aarthika are generally non-refundable.
However, certain exceptions may apply based on the nature and status of the service.
2. CANCELLATION POLICY
2.1 Cancellation by the User
Cancellations may be requested only before:
Work has begun on your service
Documents have been submitted for processing
Government application has been filed
Assigned personnel have started execution
Once processing begins, no cancellation is permitted.
2.2 How to Request Cancellation
Users must email:
📧 support@aarthika.in
with the subject “Cancellation Request – [Service Name]” and details such as:
Name
Phone Number
Service Purchased
Payment Details
Reason for Cancellation
Cancellations will be accepted only after review and confirmation by our support team.
3. REFUND POLICY
Refunds will be considered only under the following circumstances:
✔ 3.1 Duplicate Payment
If the User accidentally pays twice for the same service, one payment will be refunded.
✔ 3.2 Service Not Initiated
If service processing has not started after payment and the User cancels within 24 hours, a partial refund may be issued after deducting:
Administrative charges
Payment gateway fees
✔ 3.3 Service Unavailability
If Aarthika is unable to deliver the service due to internal reasons, a full or partial refund may be provided.
NON-REFUNDABLE SITUATIONS
A refund will NOT be provided under any of the following conditions:
Service already initiated, processed, or filed
User fails to provide required documents or information on time
Delays caused by third-party platforms or government departments
Issues arising from incorrect details shared by the User
Change of mind after purchasing the service
Government fees, penalties, or challans already paid
External factors beyond our control (server downtime, portal issues, regulatory delays)
4. PROCESSING OF REFUNDS
Approved refunds will be processed within 7–14 business days.
Refunds will be initiated to the original mode of payment unless otherwise specified.
In some cases, refunds may be issued as service credits, depending on the nature of the transaction.
5. GOVERNMENT FEES, PENALTIES & TAXES
Government fees, challans, late fees, penalties, or statutory payments are non-refundable under any circumstances, as they are paid directly to government portals.
6. SERVICE MODIFICATIONS
If a User wishes to change the service to another equivalent service:
Adjustment may be allowed
Price differences must be paid (if applicable)
No refund will be issued if the new service value is lower
7. DISPUTE RESOLUTION
Any disputes related to refunds or cancellations shall be resolved under the jurisdiction of [Your City/State Court] as per Indian law.
(Share your city name if you want this section customized.)
8. CONTACT US
For queries regarding refunds or cancellations, contact:
Aarthika
🌐 Website: www.aarthika.in
📧 Email: support@aarthika.in
📞 Phone: +91 94417 43567